Our support principles reflect our determination to deliver a clear return on investment, listen to your feedback, and deliver continuous improvement… we practice what we preach!
The Customer Success team are ready to ensure that users get the most from Mesma whilst Account Managers support our larger clients with more frequent and structured contact.
Access to the Help Centre is available to all users as is online support during office hours. The support team pride themselves on a NPS score of 100.
The range of product plans and additional support options available ensures that the needs of organisations of all sizes are covered. See our price plans for details