
Account Executive
As the Mesma software platform progresses through an exciting phase of development, we’re looking for someone who can build and nurture relationships with our clients and help them get the very best from Mesma and our full range of products and services.
We’d particularly like to meet people with a background in software growth and/or business development the education or employment support sectors.
SDN Mesma Group supports organisations and professionals in FE, Skills and employability to lead with excellence and grow with confidence.
The Mesma software application gives users the tools to build world-class quality assurance and continuous improvement practices.
Our clients trust us because we combine secure and innovative AI-enhanced technology with human-focused solutions. Every conversation you have with them will help them improve and, in turn, enhance the experiences and outcomes of their learners and job seekers.
By focusing on strengthening relationships, you’ll identify clients’ ambitions and help them to achieve them.
Key Responsibilities
Build and maintain positive relationships with prospective and current clients. Used insights to prioritise and strengthen customer experience.
- Support the end-to-end sales cycle, including lead qualification, product demonstrations, proposal development and closing.
- Understand and communicate the value of Mesma software and the SDN Mesma Group advisory offer both online and at in-person events.
- Work closely with colleagues to respond promptly to inbound enquiries and proactively nurture new relationships.
- Maintain accurate records of activities using our CRM tools and follow agreed campaign timelines.
- Support client onboarding and ongoing enablement, ensuring a smooth transition from sale to service.
- Gather and share customer feedback to inform product development and enhance client success.
- Keep up to date with the education and employment support sectors, software trends, and developments in regulatory and quality management practices.
- Act as a trusted ambassador for SDN Mesma Group at events, webinars, and through online engagement.
- Strong communication and interpersonal skills, written and verbal.
- Confidence in presenting ideas and solutions to different audiences.
- Proactive approach to learning and using new technologies and enthusiasm for the role technology increasingly plays for clients.
- Organised, reliable, and able to manage your time across multiple priorities.
- Ability to travel to occasional trade events.
- Recent experience working within the UK’s further education, skills, or employability sectors.
- A ‘self-starter’ who can effectively manage working from home and is motivated to achieve targets and reach goals.
- Can demonstrate a good balance of commercial, social and professional acumen.
- Experience in growing accounts with software or cloud-based tools.
- Experience in a quality assurance and improvement role or special interest in quality.
- GCSEs at grade 4 or above in English and Maths or equivalent.
- Experience and enthusiasm matter most in this role providing you can demonstrate your understanding of the sector and how we help we’ll support you to grow into the role.
- Flexible working and a remote-first team culture.
- Ongoing support for your professional development.
- Opportunity to contribute to an ambitious, values-led business making a difference in education and beyond.
- You’ll be supported to grow your skills and take on increasing responsibility as the business expands.
Training and progression
This is an ideal opportunity for someone who’s looking to grow their expertise in a supportive, forward-thinking environment. As our business evolves, your ability to embrace change and shape our services will help us, and you, to thrive.
How to Apply
Closing date: 26/02/2026
Interviews (remote) TBC
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