Observe
The Observe module helps you to oversee observation of practice and ensure it has a positive impact on the learner journey from start to finish

Observe helps you schedule and capture feedback & actions from observations of activities throughout the learner journey. 

The module supports you to use observations to encourage personal reflection and peer support as part of your wider quality improvement cycle.

Observe provides you with an observation scheduling tool, a simple way to build your own templates for observing any stage or activity within the learner journey and a reporting dashboard to identify themes of areas of risk which require further support.

The problems Observe helps you to solve…

  • We do observations but it feels more tick-box than improvement focused

  • Our team see observations as something that's done to them rather than a development opportunity

  • We don't have a consistent approach to undertaking observations or sharing outcomes

  • Our observations aren't well aligned with our quality improvement plan

  • Our leadership team need the assurance that observations are a good investment of time

  • Our staff development strategy isn't well coordinated or evidence-based

How Observe helps to solve those problems…

  • Proactive

    Plan a schedule of observations aligned with areas of focus and risk

  • Focus

    Use our templates or create your own to support observations at any stage of the learner journey

  • Oversight

    View up-to-date observation schedules and outcomes easily at any time

  • Confidence

    Tag your findings to the latest inspection framework to identify trends in areas for improvement

  • Action-oriented

    Access all actions plan in the same place, using a consistent format

FLEXIBILITY
Flexibility in set up and configuration
Before you use Mesma, you can set-up your own user accounts and most importantly, allocate areas of the SAR and improvement plan to people in your organisation to own. You can add your own guidance for your team to help them to complete it and store key documents for them to refer to so you know they are looking at the most up to date source. You can even change our template headings if you would prefer alternatives to suit your organisation.
HELP
Help & Guidance
Mesma has a built in Help function that directs you to the appropriate sections of the Common Inspection Framework. Our specialist team have added in additional guidance that we know will help you to make your SAR the best it can be. You also have the ability to add in your own guidance, bespoke to your organisation that will give invaluable support to your employees. Our support service means that if you have a burning question, you can get in touch and we’ll do all we can to help.
SECURITY
Confidence in Security
Mesma is hosted in the Microsoft Windows Azure data centres in Western Europe, the same highly secure ISO 27001 compliant environment that hosts other Microsoft online services used by millions of people every day, such as Bing.com, Office 365, Hotmail and Xbox Live. Using the latest physical and biometrical security measures, access to the data centre is granted to a small number of highly qualified Microsoft infrastructure professionals. All servers are actively monitored 24x365 to identify any attempted security breaches so your data is kept safe and secure.

Some of our clients

A few questions we are sometimes asked...

How will insightQ benefit our organisation?

Mesma’s insightQ platform provides you with an online solution which ensures you are in control of your quality assurance approach. Our clients don’t need an inspection regime to tell them what they need to improve, they already know and are doing something about it.

How do we purchase insightQ?

Easy! The best way to get in touch with us is via our Contact page or the button this page. Of course you can give us a call too if that’s easier.

Are there any hidden charges?

Definitely not. We provide set-up support and online training to all clients. The minimum term for subscriptions is 12 months. If you subscribe over a 24 or 36 month period we will fix the price for you for that period.

Do you help us to implement insightQ?

We have lots of clients who work with us by combining our improvement partner support service alongside our software platform. We’d be happy to share examples so you can see how this might work for you.